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Improving Resident Safety Through Development of High-Performing Teams

TeamSTEPPS is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and team skills among health care professionals. TeamSTEPSS includes comprehensive, ready-to-use materials and training curriculum to successfully integrate teamwork principles into any health care delivery system.

Team Competency Outcomes


  • Shared Mental Model


  • Mutual Trust
  • Team Orientation


  • Adaptability
  • Accuracy
  • Productivity
  • Efficiency
  • Safety

What contributes to a team’s performance and outcomes?

  • Leadership
  • Communication
  • Customer Service Rounds
  • Team Support
  • Team Situational Awareness

Target Groups


  • Individual & Team Professional Development
  • Enhance Communication
  • Share information in a timely manner
  • Develop high-performing teams

Residents & Family Members

  • Enhance Resident Safety
  • Improve Clinical Outcomes
  • Communiate Progress & Impact

We value providing our residents and patients with a quality living experience as a member of our health care family. We know that high-performing teams communicate well together, enjoy their work, help one another when needed and are engage while delivering personalized, quality care to our residents.

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